Returns & Exchanges
At Blue Note Records, we want you to be completely satisfied with your purchase. If your vinyl, CD, or merchandise arrives damaged or defective, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that vinyl records are well-protected to prevent warping or sleeve damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Refund or Replacement
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your replacement copy within 5-7 business days.